10+ years
Building software
Hands-on engineering across web platforms, developer tools, APIs, real-time systems, accessibility, and AI workloads.
Developer Relations · Product · Community
Diego Coy
Bridging technology and people through community.
Software engineer and Developer Relations professional working at the intersection where Product Management, Developer Experience, and technologist communities meet.
About
Building bridges across technology teams.
For more than a decade, I’ve built software and helped technical and non-technical teams understand one another. For just as long, I’ve fostered technical communities as safe places to learn, share, and grow.
My experience reaches beyond Developer Advocacy into product management, product marketing, solutions engineering, customer success, and sales engineering. I use that range to connect user insights with practical product decisions to empower continuous growth.
Experience
Two sides
That complement each other
10+ years
Growing communities
Creating safe learning and sharing spaces where members, regardless of their backgrounds, can build together.
Cross-functional experience
Connecting the whole product loop.
I connect teams across the product journey, turning what we learn from customers into what we build next.
-
Go to Market
Connect needs with possibilities
- Sales Engineering
- Product Marketing
-
Product Development
Turn insights into useful products
- Product Management
- Software Engineering
- User Experience
- Quality Assurance
-
Customer Enablement
Help people find their first success
- Developer Advocacy
- Technical Education
- Solutions Engineering
-
Customer Success
Learn from real-world use
- Customer Success Management
- Customer Feedback
Focus
What I bring to the table
Developer experience
Making technologist enjoy using a product by:
- Designing and creating interactive onboarding & documentation material.
- Writing adaptable code examples to streamline "Time to first meaningful experience".
- Creating tooling to enhance user adaptation.
Practical AI
Working across AI development pipelines:
- Dataset creation
- Model Fine-tuning
- Model Training
- Inference Serving
- Model deployment
All the while making complex topics understandable for final users.
Product bridge-building
Turning user feedback and trends into actionable context for internal teams: engineering, product, sales, support, marketing, and more!
Open-source communities
Creating welcoming contributor pathways, programs, events, and learning resources that help distributed technical communities collaborate and grow.
Impact highlights
Clearer paths, measurable outcomes
- 70% Faster User onboarding after shifting to a "Self-served" experience supported by comprehensive and interactive documentation.
- 10x Surge In content viewership after executing a comprehensive online presence revamp plan.
- 76% Increase In measured developer satisfaction after creating and enhancing Developer Experience programs.
Volunteering
Sharing is Caring.
I’ve founded, organized, and mentored technical communities, shared ideas at conferences, and mentored startups across the Americas and Europe.
Community work
Founder
- Angular Colombia
Organizer / Manager
- Google Developer Groups - GDG Bogotá
- Women Techmakers Bogotá
- GDG Cloud Bogotá
- Facebook Developers Circles Bogotá
- Google Developer Groups - GDG Lisbon
Recognitions
Recognition programs
- Google for Startups: Mentor
- Women Techmakers (WTM): Ambassador
- Google Developer Expert (GDE): Web Technologies
- Google Developer Expert (GDE): Google Maps Platform
Microsoft
- Most Valuable Professional (MVP): Developer Technologies
Connect